Shipping & Returns

Printed for you, after you order.

Our tees are printed to order through Printify and its print partners. Production and shipping are separate steps.

Where we ship

We ship to addresses in the United States. Available delivery options and charges are shown at checkout before you pay.

How long it takes

Our tees are printed to order. Once Printify receives your order, there is normally a 24-hour approval period before it is sent for printing. Production usually takes 2–7 business days. Standard shipping within the U.S. typically takes another 2–5 business days after shipment for most print partners. These steps are separate. Shipping time does not include approval or production. Timing varies by product, destination and season, so please allow extra time for gifts and events.

These are estimates, not guaranteed arrival dates. Weekends and holidays are not business days. Stock availability and carrier delays can add time. Alaska, Hawaii and U.S. territories may take longer.

Shipping delays

If we learn that your order will not ship within the stated time, we will contact you with a revised shipping date, or explain if no reliable date is available. Where required by law, you may choose to wait or cancel the unshipped items for a full, prompt refund. Our made-to-order policy does not limit those rights.

Tracking and separate packages

You'll receive tracking information when your order ships. Items may be produced by different print partners and arrive in separate packages.

Damaged, incorrect or misprinted items

If something arrives damaged, has a printing or manufacturing defect, or is not the item you ordered, email hello@threadsattached.com as soon as possible and within 30 calendar days of delivery. Include your order number and clear photos of the item and the issue.

We'll review the problem and arrange a replacement or refund when appropriate. Please contact us before sending anything back; do not return an item to the address on the shipping label. Any rights you have under applicable law still apply.

Feedback and support after delivery

After your order arrives, look for an email from Threads Attached sent through customer@trackorder.site. Use its link to share feedback or report a problem with your item.

If something is wrong, submit the details through that page so our production partner can review your request. Reprints and refunds are subject to review. We’ll keep you informed about the outcome.

For questions before delivery, or if you can’t find the email, contact hello@threadsattached.com with your order number.

Size changes and change of mind

Because each tee is printed to order, we do not accept returns or exchanges for a change of mind or for a size or color selected incorrectly, except where required by law. Please check the product's size chart and your selections before ordering.

Changes, cancellations and delivery issues

Contact us immediately if you need to change or cancel an order. We cannot guarantee changes once production has started. If tracking stalls or your parcel does not arrive, contact us so we can investigate.

Approved refunds are issued to the original payment method. Your payment provider's processing time will apply.

Questions? Email hello@threadsattached.com or use our contact form.